Kindly note that hand-crafted products will differ from one another. NO TWO HAND-CRAFTED PRODUCTS CAN BE EXACTLY IDENTICAL TO EACH OTHER. There can be slight variations in space, width, texture, color, etc. and these only add to the charm instead of taking away from the essence or worth of a product.
We cannot issue a refund for any of our products. However, in case of damage, we will be replacing the product for you at no extra cost. Rest assured we really take a lot of thought, love, and care while packing your products. In case of damage, the courier company is most likely liable, however, we will replace your broken or severely damaged products within 7 – 10 working days.
Kindly send us pictures to support your claim of damage along with pictures of the package as well and we will get back to you at the earliest.
For all queries, feedback, and damage claims, write to us at: